At Intelligentsia Coffee and Tea we always strive to send you the finest and freshest coffee possible. We are roasting and shipping orders from our Los Angeles Roasting Works for everyone West of the Rockies and our Chicago Roasting Works for everyone East of the Rockies.
If you place an order before 3pm Sunday - Thursday (Central Time), your coffee will be roasted, packed, and shipped the next production day from either our Los Angeles or Chicago Roasting Works. The facility of origin is dependent upon the closest zip code of the shipping address. All orders placed after 3pm Thursday through Sunday at 3pm will be roasted, packed, and shipped on Monday.
Due to this demanding schedule, we are not able to add additional items onto an order that is already in production. If you have already submitted an order and would like additional items, a separate order will need to be placed. An addition to a current order may cause a 24 hour delay in production and shipping.
At this time, our Los Angeles location does not offer some of the items that our Chicago location does due to space constraints. If your order consists of items whose availability is split between Chicago and LA, we will automatically split your order for you. During checkout, you are given the option to delete the items which are shipping from the non-preferred location.
Some orders placed on Thursday for Friday shipping may be delayed until Monday due to availability.
Please note that once an order is placed we are not able to hold that order for a date other than what is specified on the above Production Schedule.
Micro-Lots and Reserve Offerings
Our Reserve coffees (Cup of Excellence, Micro-Lots, Best of and other competition coffees) are roasted everyday in Chicago and only roasted on Tuesdays in Los Angeles.
Any Los Angeles Roasting Works based order containing Reserve offerings will be delayed until the next available Tuesday.
If you would like to purchase other coffees but do not wish to have your entire order delayed, please place separate orders.
Please note that deliveries placed for addresses outside the United States will be shipped USPS and may incur additional charges from Customs.