As always, we want you to be satisfied with your purchase from the Site so we have a 30 day return policy.
Returns of Online Purchases
As always, we want you to be satisfied with your purchase from the Site so we have a 30 day return policy. If you are unsatisfied with any purchase you have made from the Site for any reason, please contact us via our Contact Us page or the information below for a replacement or refund of the purchase price within 30 days of shipment. Please Tell us your name, the order number, which items, how many you are returning, and the reason for the return. We will reply to the email with a Return Merchandise Account number and instructions on how to send the items back to us.
Intelligentsia Coffee, Inc.
1850 W. Fulton St.
Chicago, IL 60612
888-945-9786 from 9AM – 5PM (Central Time Zone) Monday – Friday
Returns of purchases made at our Coffeebar Locations
At Intelligentsia, complete satisfaction with your purchase is a priority. If you have questions or concerns about any of our products you have purchased, please ask a member of our team for assistance. Proof of purchase is necessary for a full refund on hardware and brew equipment.